Treatment/booking information

At Beauty Box we request you arrive 10 minutes earlier than your allotted treatment time to complete a client consultation form. When booking your treatment please make us aware of any medical conditions which may affect your treatment including pregnancy.
After your first visit please keep us updated of any new medical treatment or medication you may be receiving as the therapist may need to adjust your treatment.

We may require a deposit of 50% of the cost of treatment at the time of booking if there is more than one treatment requested or a package.
Beauty Box cannot permit children under the age of 11yrs into the treatment area. Any children 11-16 receiving a treatment will need to be accompanied by a parent or legal guardian.

Cancellation policy

We appreciate a minimum of 24 hrs notice if cancelling an appointment. You may incur a charge of 50% of the total treatment cost should this not be given.

Complaints procedure

In the event you are un-happy with the service you have received from us we would like to hear your feedback and request that any comments or complaints are put in writing via email or post to the management and will be responded to as quickly as possible. complaints@beautyboxoxted.co.uk